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January 29, 2020

Sprint Exposed Customer Support Site to Web

This post was originally published on this siteFresh on the heels of a disclosure that Microsoft Corp. leaked internal customer support data to the Internet, mobile provider Sprint has addressed a mix-up in which posts to a private customer support community were exposed to the Web. KrebsOnSecurity recently contacted Sprint to let the company know that an internal customer support forum called “Social Care” was being indexed by search engines, and that several months worth of postings about customer complaints and other issues were viewable without authentication to anyone with a Web browser. A redacted screen shot of one Sprint customer […]
February 28, 2020

FCC Proposes to Fine Wireless Carriers $200M for Selling Customer Location Data

This post was originally published on this siteThe U.S. Federal Communications Commission (FCC) today proposed fines of more than $200 million against the nation’s four largest wireless carriers for selling access to their customers’ location information without taking adequate precautions to prevent unauthorized access to that data. While the fines would be among the largest the FCC has ever levied, critics say the penalties don’t go far enough to deter wireless carriers from continuing to sell customer location data. The FCC proposed fining T-Mobile $91 million; AT&T faces more than $57 million in fines; Verizon is looking at more than […]