Kristina Markula

January 5, 2017

Stolen Passwords Fuel Cardless ATM Fraud

This post was originally published on this siteSome financial institutions are now offering so-called “cardless ATM” transactions that allow customers to withdraw cash using nothing more than their mobile phones. But as the following story illustrates, this new technology also creates an avenue for thieves to quickly and quietly convert stolen customer bank account usernames and passwords into cold hard cash. Worse still, fraudulent cardless ATM withdrawals may prove more difficult for customers to dispute because they place the victim at the scene of the crime. A portion of the third rejection letter that Markula received from Chase about her $2,900 fraud claim. […]