Sprint

January 29, 2020

Sprint Exposed Customer Support Site to Web

This post was originally published on this siteFresh on the heels of a disclosure that Microsoft Corp. leaked internal customer support data to the Internet, mobile provider Sprint has addressed a mix-up in which posts to a private customer support community were exposed to the Web. KrebsOnSecurity recently contacted Sprint to let the company know that an internal customer support forum called “Social Care” was being indexed by search engines, and that several months worth of postings about customer complaints and other issues were viewable without authentication to anyone with a Web browser. A redacted screen shot of one Sprint customer […]
April 29, 2024

FCC Fines Major U.S. Wireless Carriers for Selling Customer Location Data

This post was originally published on this siteThe U.S. Federal Communications Commission (FCC) today levied fines totaling nearly $200 million against the four major carriers — including AT&T, Sprint, T-Mobile and Verizon — for illegally sharing access to customers’ location information without consent. The fines mark the culmination of a more than four-year investigation into the actions of the major carriers. In February 2020, the FCC put all four wireless providers on notice that their practices of sharing access to customer location data were likely violating the law. The FCC said it found the carriers each sold access to its […]